1. We respect your privacy
Anchored Family Law respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
“Personal information” is information we hold which is identifiable as being about you.
2. Collection of personal information
Anchored Family Law will, from time to time, receive and store personal information you enter onto our website, provide to us directly or give to us in other forms. You may provide:
Contact information, such as your name, job title, postal address, including your home address, business address, telephone number, mobile phone number, fax number and email address;
information about your dealings with us or with our clients;
information relevant to our work for you or our clients;
payment data, such as account details necessary for processing payments ad fraud prevention and other related billing information.
3. How we collect your personal information
Anchored Family Law collects personal information from you in a variety of ways, including when you or your organization seek legal advice from us, use any online client services; browse our website, interact with us electronically or in person, and when we provide our services to you.
4. Use of your personal information
4.1. Anchored Family Law may use personal information collected from you to provide you and/or our client with legal services and communicate about the services including billing; comply with our legal and professional obligations including checking for conflicts of interest, undertake anti-money laundering checks and other client onboarding procedures; improve and market our services; communicate with you on the latest updates to the law based on the areas of interest and mailing lists that you subscribe to; manage relationships with suppliers, contractors and third parties; and undertake quality assurance.
Anchored Family Law may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
5. Disclosure of your personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, barristers, other legal specialists and experts (including mediators), agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
If we have collected your personal information in the course of providing legal services to any of our clients, we may disclose it to that client and where permitted by law, to others for the purposes of providing those legal services.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Anchored Family Law, anchoredfamilylaw.com.au its customers or third parties.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
6. Security of your personal information
Anchored Family Law is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
7. Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or if there are any changes to your personal information or you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at firstname.lastname@example.org
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
8. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send details of your complaints to Anchored Family Law by e-mail to email@example.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
When you visit our website
When you come to our website anchoredfamilylaw.com.au we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Anchored Family Law is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.